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Linear ticket management best practices. Use when creating issues, updating status, or attaching evidence. Provides evidence templates for dev/staging/done phases.

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SKILL.md

name linear-sop
description Linear ticket management best practices. Use when creating issues, updating status, or attaching evidence. Provides evidence templates for dev/staging/done phases.

Linear SOP Skill

Purpose

Guide consistent Linear ticket management. Provides evidence templates for the mandatory dev/staging/UAT evidence policy.

When This Skill Applies

Invoke this skill when:

  • Creating new Linear issues
  • Updating ticket status
  • Attaching evidence to tickets
  • Parsing acceptance criteria
  • Working with UUIDs and issue IDs

Linear MCP Tools

Reading Issues

# Get issue by identifier
mcp__linear-mcp__get_issue({ id: "{TICKET_PREFIX}-459" })

# List issues with filters
mcp__linear-mcp__list_issues({
  team: "{PROJECT_TEAM_NAME}",
  state: "In Progress",
  assignee: "me",
})

Creating Issues

mcp__linear-mcp__create_issue({
  title: "feat(scope): description",
  team: "{PROJECT_TEAM_NAME}",
  description: "## Summary\n\n...",
  labels: ["feature", "sprint-1"],
  parentId: "parent-uuid",  // Optional - for sub-issues
})

Updating Issues

mcp__linear-mcp__update_issue({
  id: "{TICKET_PREFIX}-459",
  state: "Done",
})

Adding Comments

mcp__linear-mcp__create_comment({
  issueId: "{TICKET_PREFIX}-459",
  body: "**Dev Evidence**\n\n...",
})

Evidence Policy (MUST)

Every issue requires evidence at each phase:

Phase Required? Content
Dev MUST Implementation proof
Staging MUST UAT validation (or N/A)
Done MUST Final verification

Evidence Templates

Dev Evidence Template

**Dev Evidence**

**PR**: https://github.com/{ORG_NAME}/{REPO_NAME}/pull/XXX
**Commit**: [short-hash]
**Branch**: {TICKET_PREFIX}-XXX-description

**Implementation:**

- [x] Feature implemented
- [x] Tests passing
- [x] Lint passing

**Verification:**

\`\`\`bash
yarn ci:validate

# Output: All checks passed

\`\`\`

Staging/UAT Evidence Template

**Staging Evidence**

**Environment**: Pop OS dev server
**URL**: http://pop-os:3000

**Validation Steps:**

1. Deployed to staging: [timestamp]
2. Smoke test passed: [yes/no]
3. Feature verified: [description]

**UAT Status:** [Passed/Pending/N/A]

If N/A, reason: [e.g., "Dev tooling only - no user-facing changes"]

Done Evidence Template

**Done Evidence**

**PR Merged**: https://github.com/{ORG_NAME}/{REPO_NAME}/pull/XXX
**Merge Commit**: [hash]

**Final Checklist:**

- [x] All acceptance criteria met
- [x] Documentation updated (if applicable)
- [x] No regressions detected

Acceptance Criteria Parsing

When reading issue descriptions, extract ACs:

## Acceptance Criteria

- [ ] User can perform action X
- [ ] System responds with Y
- [ ] Error handling for Z

Convert to testable checklist:

const acceptanceCriteria = [
  { criterion: "User can perform action X", verified: false },
  { criterion: "System responds with Y", verified: false },
  { criterion: "Error handling for Z", verified: false },
];

Status Workflow

Backlog -> Ready -> In Progress -> Testing -> Ready for Review -> Done

Status Update Guidelines

From To When
Backlog Ready Sprint planning
Ready In Progress Work starts
In Progress Testing PR created
Testing Ready for Review Tests pass, UAT complete
Ready for Review Done POPM approval

UUID Handling

Linear uses UUIDs internally. When working with APIs:

// Issue identifiers (human-readable)
const issueId = "{TICKET_PREFIX}-459";

// UUIDs (API operations)
const uuid = "ef6a5fa0-2b46-417f-8266-dea2d187b10a";

// Get UUID from identifier via MCP tool
// mcp__linear-mcp__get_issue({ id: "{TICKET_PREFIX}-459" })
// Returns issue object with .id property containing UUID

Common Operations

Link PR to Issue

PRs are automatically linked when:

  • Branch name contains {TICKET_PREFIX}-XXX
  • PR title contains [{TICKET_PREFIX}-XXX]

Create Sub-Issue

mcp__linear-mcp__create_issue({
  title: "Sub-task description",
  team: "{PROJECT_TEAM_NAME}",
  parentId: "parent-issue-uuid",
})

Query by Label

mcp__linear-mcp__list_issues({
  label: "sprint-1",
  team: "{PROJECT_TEAM_NAME}",
})

Authoritative References

  • Agent Workflow SOP: docs/sop/AGENT_WORKFLOW_SOP.md
  • Linear MCP Docs: Built into Claude Code
  • CONTRIBUTING.md: Workflow documentation