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handoff-to-human
@carrickcheah/ai-contact-centre0
0
Transfer conversation to human agent. Use when customer explicitly requests human support, issue is too complex, customer is frustrated, or situation requires human judgment.
Install Skill
1Download skill
2Enable skills in Claude
Open claude.ai/settings/capabilities and find the "Skills" section
3Upload to Claude
Click "Upload skill" and select the downloaded ZIP file
Note: Please verify skill by going through its instructions before using it.