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community-insight-taxonomy

@gtmagents/gtm-agents
40
22

Tagging schema for classifying community signals by persona, journey,

Install Skill

Shared

Installs to .agents/skills, used by Codex, Amp, Warp, Cursor, OpenCode, and more.

CodexAmp
WarpCursorOpenCode
ClineGemini CLI
GitHub Copilot
Personal

Available across projects.

$npx skills-installer add @gtmagents/gtm-agents/community-insight-taxonomy --client shared
Project

Writes to .agents/skills.

$npx skills-installer add @gtmagents/gtm-agents/community-insight-taxonomy -p --client shared
Note: Review the skill instructions before using it.

SKILL.md

name community-insight-taxonomy
description Tagging schema for classifying community signals by persona, journey, and business impact.

Community Insight Taxonomy Skill

When to Use

  • Standardizing feedback tagging across forums, events, surveys, and interviews.
  • Sharing structured insights with product, marketing, or CS teams.
  • Powering dashboards and AI routing for community signals.

Framework

  1. Persona Dimension – builders, admins, execs, partners, champions, newcomers.
  2. Journey Stage – onboarding, activation, adoption, expansion, advocacy, lapse.
  3. Driver Dimension – product, support, education, pricing, community experience, roadmap.
  4. Sentiment & Urgency – positive/neutral/negative + severity/impact.
  5. Business Linkage – map to ARR tier, account health, opportunity pipeline, or churn risk.

Templates

  • Tag dictionary with definitions, examples, and confidence guidelines.
  • Airtable/Sheet schema with validation + automation hooks.
  • Quick-reference cheatsheet for moderators/interviewers.

Tips

  • Run monthly taxonomy reviews to merge duplicates and add emerging themes.
  • Capture "what good looks like" examples to maintain consistency.
  • Pair with run-member-insight-sprint for auto-tagged datasets.