Claude Code Plugins

Community-maintained marketplace

Feedback

community-kpi-dashboard

@gtmagents/gtm-agents
26
0

Measurement system tracking engagement, health, and business impact of

Install Skill

1Download skill
2Enable skills in Claude

Open claude.ai/settings/capabilities and find the "Skills" section

3Upload to Claude

Click "Upload skill" and select the downloaded ZIP file

Note: Please verify skill by going through its instructions before using it.

SKILL.md

name community-kpi-dashboard
description Measurement system tracking engagement, health, and business impact of community programs.

Community KPI Dashboard Skill

When to Use

  • Establishing community OKRs or executive scorecards.
  • Reporting on quarterly community performance.
  • Tying community metrics to pipeline, retention, or product adoption.

Framework

  1. Health Metrics – member growth, activation rate, return visitors, content contributions.
  2. Engagement Metrics – participation per program, thread depth, event attendance, response SLAs.
  3. Advocacy Metrics – champions created, referrals, case studies, beta participation.
  4. Business Impact – influenced pipeline, expansion rate, churn reduction, product usage deltas.
  5. Trust & Safety – moderation actions, escalation time, sentiment shifts, NPS.

Templates

  • BI dashboard schema with recommended charts + filters.
  • KPI definition sheet detailing owners, data sources, refresh cadence.
  • Executive digest template translating stats into decisions/asks.

Tips

  • Blend qualitative highlights with quantitative charts for context.
  • Instrument campaigns/programs with UTM or CRM links to show attribution.
  • Pair with design-community-strategy to keep KPIs aligned to objectives.