| name | community-sentiment-dashboard |
| description | Reporting template for tracking sentiment, risks, and advocacy signals across social + community channels. |
Community Sentiment Dashboard Skill
When to Use
- Weekly/monthly social listening readouts.
- Real-time monitoring during launches, incidents, or crisis scenarios.
- Executive updates that require quantified sentiment + qualitative insights.
Framework
- Signal Sources – social listening feeds, community platforms, support tags, surveys.
- Sentiment Stack – volume, sentiment %, topics, influencer tiers, escalation status.
- Risk/Opportunity Board – flagged issues, severity, owners, response progress.
- Advocacy Spotlight – top advocates, UGC, partnership opportunities.
- Action Register – follow-ups routed to comms, product, support, leadership.
Templates
- Dashboard slide layout (KPI tiles + trend graphs + highlights/lowlights).
- Escalation tracker with severity, owner, due date, next update.
- Advocate tracker with contact info, potential activation ideas.
Tips
- Set alert thresholds per channel to avoid noise fatigue.
- Pair qualitative snippets with data visuals for executive context.
- Use with
monitor-community-sentimentfor automated packet generation.