name	granola-common-errors
description	Troubleshoot common Granola errors and issues. Use when experiencing recording problems, sync issues, transcription errors, or integration failures. Trigger with phrases like "granola error", "granola not working", "granola problem", "fix granola", "granola troubleshoot".
allowed-tools	Read, Write, Edit, Bash(pgrep:), Bash(ps:)
version	1.0.0
license	MIT
author	Jeremy Longshore <jeremy@intentsolutions.io>

Granola Common Errors

Overview

Diagnose and resolve common Granola issues for uninterrupted meeting capture.

Quick Diagnostics

Check Granola Status

# macOS - Check if Granola is running
pgrep -l Granola

# Check audio devices
system_profiler SPAudioDataType | grep "Default Input"

# Check microphone permissions
tccutil list | grep Granola

Common Errors & Solutions

Audio Issues

Error: "No Audio Captured"

Symptoms: Meeting recorded but transcript is empty Causes & Solutions:

Cause	Solution
Wrong audio input	System Preferences > Sound > Input > Select correct device
Microphone muted	Check physical mute button on device
Permission denied	Grant microphone access in System Preferences
Virtual audio conflict	Disable conflicting audio software

# Reset audio on macOS
sudo killall coreaudiod

Error: "Poor Transcription Quality"

Symptoms: Many errors in transcript Solutions:

Use quality microphone or headset
Reduce background noise
Speak clearly and at moderate pace
Position microphone closer

Calendar Sync Issues

Error: "Meeting Not Detected"

Symptoms: Granola doesn't auto-start for scheduled meeting Solutions:

Check calendar connection:
- Settings > Integrations > Calendar
- Disconnect and reconnect
Verify event visibility:
- Event must be on synced calendar
- You must be an attendee
- Event needs video link
Force sync:
- Click sync button in Granola
- Wait 30 seconds
- Check if meeting appears

Error: "Calendar Authentication Failed"

Symptoms: Can't connect Google/Outlook calendar Solutions:

1. Clear browser cache
2. Log out of Google/Microsoft account
3. Log back in
4. Try connecting Granola again
5. Use private/incognito browser window

Processing Issues

Error: "Notes Not Appearing"

Symptoms: Meeting ended but no notes generated Solutions:

Timeframe	Action
< 2 min	Wait - processing takes time
2-5 min	Check internet connection
5-10 min	Restart Granola app
> 10 min	Contact support

Error: "Processing Failed"

Symptoms: Error message after meeting Causes:

Audio file corrupted
Meeting too short (< 2 min)
Server issues
Storage full

Solutions:

Check Granola status page
Verify sufficient disk space
Try re-uploading if option available
Contact support with meeting ID

Integration Issues

Error: "Zapier Connection Lost"

Symptoms: Automations not triggering Solutions:

Open Zapier dashboard
Find Granola connection
Click "Reconnect"
Re-authorize access
Test Zap manually

Error: "Slack/Notion Sync Failed"

Symptoms: Notes not appearing in connected apps Solutions:

Check integration status in Settings
Verify target workspace permissions
Re-authenticate if expired
Check target channel/database exists

App Issues

Error: "App Won't Start"

Solutions (macOS):

# Force quit Granola
killall Granola

# Clear preferences (caution: resets settings)
rm -rf ~/Library/Preferences/com.granola.*
rm -rf ~/Library/Application\ Support/Granola

# Reinstall
brew reinstall granola

Solutions (Windows):

1. Task Manager > End Granola process
2. Settings > Apps > Granola > Repair
3. If fails, uninstall and reinstall

Error: "Update Failed"