| name | posthog-debug-bundle |
| description | Collect PostHog debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for PostHog problems. Trigger with phrases like "posthog debug", "posthog support bundle", "collect posthog logs", "posthog diagnostic". |
| allowed-tools | Read, Bash(grep:*), Bash(curl:*), Bash(tar:*), Grep |
| version | 1.0.0 |
| license | MIT |
| author | Jeremy Longshore <jeremy@intentsolutions.io> |
PostHog Debug Bundle
Overview
Collect all necessary diagnostic information for PostHog support tickets.
Prerequisites
- PostHog SDK installed
- Access to application logs
- Permission to collect environment info
Instructions
Step 1: Create Debug Bundle Script
#!/bin/bash
# posthog-debug-bundle.sh
BUNDLE_DIR="posthog-debug-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE_DIR"
echo "=== PostHog Debug Bundle ===" > "$BUNDLE_DIR/summary.txt"
echo "Generated: $(date)" >> "$BUNDLE_DIR/summary.txt"
Step 2: Collect Environment Info
# Environment info
echo "--- Environment ---" >> "$BUNDLE_DIR/summary.txt"
node --version >> "$BUNDLE_DIR/summary.txt" 2>&1
npm --version >> "$BUNDLE_DIR/summary.txt" 2>&1
echo "POSTHOG_API_KEY: ${POSTHOG_API_KEY:+[SET]}" >> "$BUNDLE_DIR/summary.txt"
Step 3: Gather SDK and Logs
# SDK version
npm list @posthog/sdk 2>/dev/null >> "$BUNDLE_DIR/summary.txt"
# Recent logs (redacted)
grep -i "posthog" ~/.npm/_logs/*.log 2>/dev/null | tail -50 >> "$BUNDLE_DIR/logs.txt"
# Configuration (redacted - secrets masked)
echo "--- Config (redacted) ---" >> "$BUNDLE_DIR/summary.txt"
cat .env 2>/dev/null | sed 's/=.*/=***REDACTED***/' >> "$BUNDLE_DIR/config-redacted.txt"
# Network connectivity test
echo "--- Network Test ---" >> "$BUNDLE_DIR/summary.txt"
echo -n "API Health: " >> "$BUNDLE_DIR/summary.txt"
curl -s -o /dev/null -w "%{http_code}" https://api.posthog.com/health >> "$BUNDLE_DIR/summary.txt"
echo "" >> "$BUNDLE_DIR/summary.txt"
Step 4: Package Bundle
tar -czf "$BUNDLE_DIR.tar.gz" "$BUNDLE_DIR"
echo "Bundle created: $BUNDLE_DIR.tar.gz"
Output
posthog-debug-YYYYMMDD-HHMMSS.tar.gzarchive containing:summary.txt- Environment and SDK infologs.txt- Recent redacted logsconfig-redacted.txt- Configuration (secrets removed)
Error Handling
| Item | Purpose | Included |
|---|---|---|
| Environment versions | Compatibility check | ✓ |
| SDK version | Version-specific bugs | ✓ |
| Error logs (redacted) | Root cause analysis | ✓ |
| Config (redacted) | Configuration issues | ✓ |
| Network test | Connectivity issues | ✓ |
Examples
Sensitive Data Handling
ALWAYS REDACT:
- API keys and tokens
- Passwords and secrets
- PII (emails, names, IDs)
Safe to Include:
- Error messages
- Stack traces (redacted)
- SDK/runtime versions
Submit to Support
- Create bundle:
bash posthog-debug-bundle.sh - Review for sensitive data
- Upload to PostHog support portal
Resources
Next Steps
For rate limit issues, see posthog-rate-limits.