| name | jira-read-ticket |
| description | Use whenever a user mentions or references a Jira ticket and you want to pull out description, comments, or more. |
Jira data access instructions
Retrieve Jira issue data from Atlassian Cloud and return only the requested fields in JSON format.
Inputs
- Jira issue key or ticket URL
- Environment variables:
ATLASSIAN_URL,ATLASSIAN_EMAIL,ATLASSIAN_API_TOKEN
Workflow
1) Verify environment variables
- Ensure all required variables are set. Never output or log token values.
- If missing, ask the user to set them before calling the API.
Variables: ATLASSIAN_URL, ATLASSIAN_EMAIL, ATLASSIAN_API_TOKEN
2) Identify the issue key
- If the user provides a URL, parse the key (example:
https://.../browse/ABC-123->ABC-123). - If the key is missing, ask the user for it.
3) Fetch data
Use these scripts before alternatives:
scripts/fetch_comments.py: Gets all ticket comments as JSON.scripts/fetch_assigned_tickets.py: Gets assigned tickets (JSON array).scripts/fetch_description.py: Gets description and details for one ticket (JSON).
Alternatively, use Jira REST API v3 with basic authentication, curl, and jq. Example for assigned tickets with JQL:
curl -s \
-u "$ATLASSIAN_EMAIL:$ATLASSIAN_API_TOKEN" \
-H 'Accept: application/json' \
-H 'Content-Type: application/json' \
"$ATLASSIAN_URL/rest/api/3/search/jql" \
--data '{
"jql": "assignee = currentUser()",
"fields": ["key", "summary", "status", "issuetype", "project"],
"maxResults": 100
}'
- Use the
fieldsparameter to limit payload when only specific fields are needed.
4) Extract results
- Python scripts return JSON.
- When using
curl, usejqto extract fields of interest.
Notes
- Jira may return rich text (Atlassian Document Format). Prefer
renderedFields, fallback tofields. - Use
/rest/api/3/search/jqlfor JQL POST requests./rest/api/3/searchis deprecated. - Retry API requests with increased permissions if network restrictions occur.
- Never log or output secrets—reference environment variable names only.
- Read-only operation: do not alter ticket data unless explicitly authorized by the user.