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Create customer onboarding checklist from template with customer details

Install Skill

1Download skill
2Enable skills in Claude

Open claude.ai/settings/capabilities and find the "Skills" section

3Upload to Claude

Click "Upload skill" and select the downloaded ZIP file

Note: Please verify skill by going through its instructions before using it.

SKILL.md

name onboard-customer
description Create customer onboarding checklist from template with customer details
auto_trigger true
trigger_keywords onboard customer, onboard new customer, create customer onboarding, customer onboarding checklist, new customer setup, new client setup, client onboarding checklist, start customer onboarding
allowed-tools Task, Read, Write, mcp__flywheel__get_note_metadata, mcp__flywheel__search_notes, mcp__flywheel__get_folder_structure

Onboard Customer

Create a new customer onboarding checklist from template, with customer details pre-filled.

Trigger Detection

Activate when user:

  • Has a new customer to onboard
  • Needs to create an onboarding checklist
  • Wants to start customer setup process

Examples

  • "Onboard Acme Corp"
  • "New customer: TechStart Inc"
  • "Create onboarding checklist for Big Enterprise"
  • "Start onboarding for [[New Client]]"

Process

  1. Parse Customer Name

    • Extract customer name from request
    • If unclear, ask for confirmation
  2. Delegate to Agent

    Task(
        subagent_type="customer-onboarding-agent",
        description="Onboard customer",
        prompt="Create onboarding checklist for [Customer Name]"
    )
    
  3. Confirm Creation

    • Show created note path
    • Link to related resources

Customization

The onboarding template can be customized:

  • Edit templates/customer-onboarding.md for your workflow
  • Add/remove checklist phases
  • Include company-specific steps

Six Gates Compliance

Gate Status Notes
1. Read Before Write Agent reads template first
2. File Exists Check Agent checks template exists
3. Chain Validation N/A Single delegation
4. Mutation Confirm User confirms before creation
5. MCP Health N/A Agent handles
6. Post Validation Agent verifies creation