Startup Go-to-Market
Systematic framework for designing and executing market entry strategies.
Decision Tree: What GTM Analysis?
GTM QUESTION
│
├─► "How do I reach customers?" ───► Channel Strategy
│ └─► Channel selection, sequencing
│
├─► "PLG or Sales-led?" ───────────► Motion Selection
│ └─► GTM motion design
│
├─► "How do I launch?" ────────────► Launch Planning
│ └─► Launch playbook
│
├─► "Who is my ICP?" ──────────────► Segmentation
│ └─► ICP definition, targeting
│
├─► "How do I scale?" ─────────────► Scaling Strategy
│ └─► Growth loops, expansion
│
└─► "Full GTM strategy" ───────────► COMPREHENSIVE ANALYSIS
└─► All dimensions
GTM Motion Types
Motion Taxonomy
| Motion |
Description |
Best For |
Examples |
| Product-Led Growth (PLG) |
Product drives acquisition, conversion, expansion |
SMB, developers, horizontal |
Slack, Figma, Notion |
| Sales-Led |
Reps drive deals through outbound and inbound |
Enterprise, complex sales |
Salesforce, Workday |
| Community-Led |
Community drives awareness and adoption |
Developer tools, open source |
Hashicorp, MongoDB |
| Channel/Partner-Led |
Partners drive distribution |
Enterprise, geographic expansion |
Microsoft, Cisco |
| Marketing-Led |
Marketing drives demand generation |
B2C, SMB |
HubSpot, Mailchimp |
Motion Selection Framework
ACV < $5K + Self-serve possible?
│
├─► YES ──► PLG (primary)
│ └─► Add Sales-assist for expansion
│
└─► NO ───► Is buyer technical?
│
├─► YES ──► Developer/Community-Led
│ └─► Bottom-up adoption
│
└─► NO ───► Sales-Led
└─► Inbound + Outbound
Hybrid Motions (2024-2025 Reality)
| Hybrid |
Components |
Examples |
| PLG + Sales |
Self-serve → Sales-assist for enterprise |
Slack, Zoom, Figma |
| Community + PLG |
OSS → Hosted → Enterprise |
MongoDB, Elastic |
| Marketing + Sales |
Inbound MQLs → Sales conversion |
HubSpot |
| Partner + Sales |
Partner referrals → Direct sales |
AWS Partners |
Ideal Customer Profile (ICP)
ICP Components
| Component |
Questions |
Example |
| Firmographics |
Size, industry, geography |
50-500 employees, B2B SaaS, US |
| Technographics |
Tech stack, tools |
Uses Salesforce, Modern data stack |
| Behavioral |
Buying behavior, adoption patterns |
Self-serve evaluation, fast decisions |
| Pain indicators |
Symptoms of the problem |
Growing support tickets, churn issues |
| Success indicators |
Signs of good fit |
Strong product-market alignment |
ICP Template
## Ideal Customer Profile: {{PRODUCT}}
### Company Profile
- **Industry**: {{INDUSTRY}}
- **Size**: {{EMPLOYEE_RANGE}} employees
- **Revenue**: ${{REVENUE_RANGE}}
- **Geography**: {{REGIONS}}
- **Growth Stage**: {{STAGE}}
### Technology Profile
- **Must have**: {{REQUIRED_TECH}}
- **Nice to have**: {{PREFERRED_TECH}}
- **Red flags**: {{AVOID_TECH}}
### Buyer Profile
- **Primary Buyer**: {{TITLE}}
- **Champions**: {{TITLES}}
- **Economic Buyer**: {{TITLE}}
- **Influencers**: {{TITLES}}
### Pain Indicators
- {{PAIN_1}}
- {{PAIN_2}}
- {{PAIN_3}}
### Success Indicators
- {{SUCCESS_1}}
- {{SUCCESS_2}}
ICP Scoring
| Factor |
Weight |
Score (1-10) |
| Budget available |
20% |
|
| Problem severity |
25% |
|
| Technical fit |
15% |
|
| Decision timeline |
15% |
|
| Champion identified |
15% |
|
| Expansion potential |
10% |
|
| ICP Score |
100% |
|
Channel Strategy
Channel Categories
| Category |
Channels |
Best For |
| Organic |
SEO, content, social, community |
Long-term, sustainable |
| Paid |
SEM, paid social, display |
Fast, scalable, expensive |
| Outbound |
Email, cold calls, LinkedIn |
Enterprise, high ACV |
| Partnerships |
Referrals, integrations, resellers |
Leverage, distribution |
| Product |
Viral, freemium, PLG |
Self-serve, network effects |
| Events |
Conferences, webinars, meetups |
Enterprise, brand |
Channel Selection Matrix
| Channel |
CAC |
Volume |
Time to Impact |
Control |
| SEO/Content |
Low |
High |
6-12 months |
High |
| Paid Search |
Medium |
Medium |
Immediate |
High |
| Paid Social |
Medium |
High |
Immediate |
Medium |
| Outbound Email |
Medium |
Medium |
1-3 months |
High |
| LinkedIn Outbound |
High |
Low |
1-3 months |
High |
| Conferences |
High |
Low |
3-6 months |
Medium |
| Partnerships |
Medium |
Medium |
6-12 months |
Low |
| Product/Viral |
Low |
High |
3-6 months |
Medium |
| Community |
Low |
Medium |
6-12 months |
Medium |
Channel Sequencing by Stage
| Stage |
Primary Channels |
Why |
| Pre-PMF |
Founder sales, communities, early users |
Direct feedback |
| Early |
Content, outbound, founder network |
Capital efficient |
| Growth |
Paid, SEO, partnerships |
Scale |
| Scale |
All channels optimized |
Efficiency |
PLG Playbook
PLG Funnel
AWARENESS
│
▼
ACQUISITION (Sign up)
│
▼
ACTIVATION (First value moment)
│
▼
RETENTION (Continued usage)
│
▼
REVENUE (Convert to paid)
│
▼
REFERRAL (Viral spread)
Key PLG Metrics
| Stage |
Metric |
Benchmark |
| Acquisition |
Visitor → Signup |
2-10% |
| Activation |
Signup → Activated |
30-60% |
| Retention |
Day 1 / Day 7 / Day 30 |
40% / 20% / 10% |
| Revenue |
Activated → Paid |
10-30% |
| Referral |
% users who invite |
20-30% |
Activation Definition
"Activation" = When user experiences core value
| Product Type |
Activation Moment |
| Slack |
Sent 2,000 messages |
| Dropbox |
Installed + synced file |
| Zoom |
Completed first meeting |
| Notion |
Created and shared doc |
| Your product |
{{ACTIVATION_MOMENT}} |
PLG Pricing Considerations
| Element |
Recommendation |
| Free tier |
Yes, with usage limits |
| Trial length |
14 days (card optional) |
| Upgrade triggers |
Hit limits, need feature |
| Pricing page |
Transparent, self-serve |
| Enterprise |
"Contact sales" option |
Sales-Led Playbook
Sales Motion Design
| Element |
SMB |
Mid-Market |
Enterprise |
| ACV |
$1-10K |
$10-50K |
$50K+ |
| Sales cycle |
<30 days |
30-90 days |
90-270 days |
| Touch model |
Low-touch/inside |
Inside/field |
Field/strategic |
| Demo |
Self-serve or 15 min |
30-60 min |
Custom POC |
| Stakeholders |
1-2 |
3-5 |
5-10+ |
| Procurement |
Credit card |
Simple |
Complex |
Outbound Playbook
Sequence Structure:
Day 1: Email 1 (Pain-focused)
Day 3: LinkedIn connection
Day 5: Email 2 (Value-focused)
Day 8: LinkedIn message
Day 12: Email 3 (Social proof)
Day 16: Email 4 (Break-up)
Targeting:
| Element |
Specification |
| Company size |
{{RANGE}} |
| Titles |
{{LIST}} |
| Industries |
{{LIST}} |
| Signals |
{{TRIGGERS}} |
Sales Stages
| Stage |
Definition |
Exit Criteria |
| Prospecting |
Identifying targets |
Meeting booked |
| Discovery |
Understanding needs |
Qualified (BANT/MEDDIC) |
| Demo |
Showing solution |
Interest confirmed |
| Evaluation |
POC, trial, references |
Success criteria met |
| Proposal |
Pricing, terms |
Proposal sent |
| Negotiation |
Contract discussion |
Agreement on terms |
| Closed Won |
Signed |
Revenue booked |
Launch Planning
Launch Types
| Type |
Goal |
Timeline |
| Soft launch |
Test, iterate |
2-4 weeks |
| Beta launch |
Build waitlist, get feedback |
4-8 weeks |
| ProductHunt launch |
Awareness, early adopters |
1 day + prep |
| Full launch |
Maximum awareness |
1-2 weeks |
| Feature launch |
Existing customer expansion |
Ongoing |
Launch Playbook Template
## Launch: {{PRODUCT/FEATURE}}
### Objectives
- Primary: {{GOAL}}
- Secondary: {{GOAL}}
- Metrics: {{TARGETS}}
### Timeline
| Week | Activities |
|------|------------|
| -4 | {{PREP}} |
| -2 | {{PREP}} |
| -1 | {{FINAL}} |
| Launch | {{ACTIVITIES}} |
| +1 | {{FOLLOW_UP}} |
### Channels
| Channel | Asset | Owner | Date |
|---------|-------|-------|------|
| ProductHunt | Listing | | |
| Blog | Announcement | | |
| Email | Customer comms | | |
| Social | Posts | | |
| PR | Press release | | |
| Community | Posts | | |
### Assets Needed
- [ ] Landing page
- [ ] Demo video
- [ ] Blog post
- [ ] Social graphics
- [ ] Email templates
- [ ] Press kit
- [ ] Customer quotes
### Success Metrics
| Metric | Target | Actual |
|--------|--------|--------|
| Signups | {{N}} | |
| Traffic | {{N}} | |
| Mentions | {{N}} | |
| Trials | {{N}} | |
ProductHunt Launch Playbook
Before (4 weeks):
Launch Day:
After:
Growth Loops
Loop Types
| Loop |
Mechanism |
Example |
| Viral |
User invites users |
Dropbox referrals |
| Content |
Content → SEO → Users → Content |
HubSpot |
| UGC |
Users create content |
YouTube, TikTok |
| Paid |
Revenue → Paid ads → Users |
Performance marketing |
| Sales |
Revenue → Sales team → Users |
Enterprise sales |
| Partner |
Partners drive users → Revenue share |
App stores |
Viral Loop Design
USER → CREATES/SHARES → CONTENT/INVITE
│
▼
NEW USER → CREATES/SHARES → ...
Viral Coefficient (K):
K = Invites per user × Conversion rate
Example:
Average invites: 5
Conversion rate: 20%
K = 5 × 0.20 = 1.0 (viral threshold)
Content Loop Design
CONTENT → SEO TRAFFIC → SIGNUPS → PRODUCT USAGE
↑ │
│ │
└────── USER-GENERATED DATA ─────────┘
Expansion Strategy
Land and Expand
LAND (Initial)
└─► Single team, single use case, low ACV
ADOPT (Prove)
└─► Usage growth, success metrics, champions
EXPAND (Grow)
└─► More teams, departments, use cases
STRATEGIC (Transform)
└─► Company-wide, multi-year, executive sponsor
Expansion Signals
| Signal |
Action |
| High usage |
Proactive expansion conversation |
| New use case request |
Cross-sell motion |
| Team growth |
Seat expansion |
| Hitting limits |
Upgrade conversation |
| Success metrics achieved |
Case study + referral ask |
Geographic Expansion
| Phase |
Markets |
Approach |
| 1 |
Home market |
Direct |
| 2 |
Adjacent (language/culture) |
Localization |
| 3 |
New regions |
Local presence or partners |
Resources
Templates
Data